Help and answers

Frequently Asked Questions

Answers about system requirements, privacy, music reactions, pricing, and refunds.

What is Nibbii?

Nibbii is a native macOS app: a pixel pet that lives in your MacBook notch. It reacts to music playing on your Mac. With optional AI chat, it remembers what you tell it. AI chat is an optional Pro feature.

Which Mac models and macOS versions are supported?

Nibbii is a Mac app and requires macOS 15+. It's a universal build (Apple silicon and Intel).

What can Nibbii see on my Mac?

When App-aware is enabled, Nibbii uses frontmost app metadata. It does not use screen recording, screenshots, or accessibility content. Turning App-aware off stops collection and clears App-aware data. App-aware comments are Pro.

Is my stuff private?

Pet state and memories are stored locally by default. Nibbii uses high-privacy defaults. Read the Privacy Notice for the data the app can handle and your choices.

Does Nibbii work if my Mac doesn't have a notch?

Yes. On a Mac with no notch, Nibbii draws its own perch at the top of the screen so your pet still has a home.

How does Nibbii behave while I work?

Nibbii is a native Swift app. It is designed to sit quietly in the background while it keeps you company.

How does the music reaction feature work?

Nibbii reacts to music playing on your Mac. While App-aware is enabled, Now Playing automatically collects the current track title, artist, and album from the active player. Artwork stays local; when AI is enabled, bounded title, artist, and album text may be sent to the selected AI service for comments. Turning App-aware off stops collection and clears Now Playing data.

How much does Nibbii cost?

The base app is free to keep: one starter pet, two worlds, core care and play, simple essentials, and growth through Level 10. Doggo is the free starter. Lifetime Pro is $9.99 once and includes 5,000 bonus Sparks. Monthly is $3.99/month, a separate optional subscription that includes Pro plus 30,000 AI Sparks every month. Eligible new accounts receive a 7-day Pro preview without entering payment details. The no-card Pro preview ends automatically and never becomes a paid subscription.

What is your refund policy?

The first Pro payment has a 14-day refund promise. To ask for a refund, email hello@nibbii.pet within 14 days of your first Pro payment.

Have another question?

Email hello@nibbii.pet.